Reviews
State Farm® Agent Jill Willey
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Juan Giraldo
October 18, 2026
"Grecia was exceptional when explaining the differences between insurances and their benefits. She was extremely kind and polite throughout the entire process."
We responded:
"Thanks so much for the amazing review, Juan! We really appreciate your support here in Berwyn. Just reach out anytime if you need us - we’re here for you. "
Ivan David Giraldo Vargas
October 18, 2026
"Gracias al buen servicio de Grecia, pudimos aclarar dudas y adquirir nuestros servicios en seguros"
We responded:
"Ivan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Orlando Vargas
October 16, 2026
"Grecia was great very knowledgeable,very friendly"
Esai Ariza
October 15, 2026
"One of the best when it comes to customer service and personal attention!
Grecia is the best agent State Farm has.
Highly recommend!"
We responded:
"Thanks so much for the great 5-star review Esai! We really appreciate your support and feedback! We always strive to provide the best customer service, and it means so much to us that you are happy!! Jill Willey, Agent, State Farm Insurance, Berwyn, IL"
Juan Carlos Lourido
October 13, 2026
"Excelente atención, información clara y precisa. Destacó el profesionalismo de Grecia, su amabilidad y servicio 10/10. Precios muy accesibles y con excelentes coberturas. Recomendado 👌"
We responded:
"Thank you for the 5-star review of Jill Willey’s team - we really appreciate your kind words! "
Yojanna Ruiz
October 10, 2026
"Excelente servicio. La atención de Grecia fue muy buena, sus conocimientos y buena actitud me han llevado a continuar con ustedes. Gracias"
We responded:
"Yojanna, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
GLORIA ANDREA HURTADO OCAMPO
October 8, 2026
"Excellent customer service! Grecia was friendly, patient, and very helpful. She took the time to answer my questions and made everything easy to understand. She handled my request quickly and made the whole process simple and stress-free. I really appreciate her professionalism and great attitude. Highly recommended!"
We responded:
"Thank you Gloria for taking the time to review our office! We are so happy that your experience was outstanding! Grecia always goes above and beyond and ready to help whenever needed. Jill Willey, State Farm"
Luz Stella Cardenas B
October 7, 2026
"Compre mi póliza en state farm. Con Grecia. Una chica muy amable, clara y con una manera muy profesional de atendernos y responder todas nuestras dudas"
We responded:
"¡Muchas gracias por sus maravillosos comentarios sobre nuestra oficina de State Farm Insurance de Jill Willey! Nos alegra mucho saber que tuvo una experiencia positiva con nosotros. Por favor, llámenos o envíenos un correo electrónico si podemos ayudarle en algo más. — El equipo de seguros de Jill Willey"
Paula Andrea Espinosa Aldana
October 7, 2026
"I couldn’t find my policy information, and Grecia provided quick and excellent customer service. She even asked how I preferred to receive it, at home or by email. Thank you so much, Grecia. You were very helpful!"
We responded:
"Thank you for your review! We’re so glad to hear you had an enjoyable experience with us here on Jill Willey’s State Farm Insurance team."
eco life
October 6, 2026
"Services are always excellent at this office."
We responded:
"Hi Eco, Thank you so much for your great review, we’re so glad you had such a positive experience with my team and I here in Berwyn. If you ever need help, we are just a phone call away! - Your State Farm Agent, Jill Willey"
Nataly Rodriguez Gallego
October 6, 2026
"Thank you, for the excellent service provided by your team, especially Grecia. She took the time to patiently explain my coverage and helped me with my payments. I really appreciate her kindness, professionalism, and excellent customer service."
We responded:
"Thank you so very much for your review! We’re always here and happy to help. We appreciate your business and love the opportunity to serve! Jill Willey, Agent, State Farm Insurance"
Dixie Hopper
October 6, 2026
"I'm not happy with Grecia . She was supposed to have my payment taken out of my checking account to pay for my 2019 trans van. She never did that. I received a text telling me my payment was past do and I might be charged with a late fee! I called and talked to Joanna who is great. She is always kind and helpful. She got everything straightened out. I already had it taken are of with Grecia I should not have had to call again because she didn't do her job"
We responded:
"Dixie, I'm so very sorry that you had an error with your payment, the system has had some technical issues as of late and our office should have double checked for you! I apologize for the inconvenience, or any confusion it may have caused but you were always covered, and a grace period exists for these types of occurrences. I assure you, it will not happen again. Thank you for bringing this to my attention and if you have any other concerns or questions, please let me know. Jill Willey, Agent, State Farm Insurance"
Alejandra Ochoa
October 5, 2026
"Me encanto en trato de johana muy amable la volveria a elegier a wlla para que me atienda ."
We responded:
"¡Muchas gracias por la excelente reseña, Alejandra! Valoramos mucho tu apoyo aquí en Berwyn. No dudes en contactarnos cuando lo necesites; estamos aquí para ayudarte."
Denise R
September 19, 2026
"My Family and I, have had a great experience with Joanna. She is always very friendly, understanding and knowledgeable with any of our questions or concerns."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Berwyn insurance team. "
Phsun
September 16, 2026
"Great customer service. Every time I call they are able to answer my questions. Super friendly staff."
We responded:
"Phsun, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Berwyn insurance team is always here and happy to help. "
Andres Villazana
September 16, 2026
"I want to take a moment to recognize Joanna, my State Farm agent, for the amazing job she does. She is always professional, helpful, and incredibly pleasant to work with. I especially appreciate her positive attitude and the way she takes the time to listen and make sure my questions and concerns are addressed.
Joanna truly goes above and beyond for her customers. She makes the entire insurance experience feel easier and less stressful, and I always feel like I’m in good hands when working with her.
Thank you, Joanna, for your outstanding customer service, kindness, and dedication. I truly appreciate everything you do and am very happy to have you as my agent! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much Andres!!! We are so excited to hear that you trust Joanna and our office with all of your insurance needs! We appreciate you and your business! Thank you for taking the time to let us know how happy you are with our Berwyn Team! Jill Willey, State Farm Insurance"
Ana Coronel
September 15, 2026
"Great service"
We responded:
"Ana, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Berwyn insurance team! - Your State Farm Agent, Jill Willey "
jorge espinosa
September 15, 2026
"Experience was excellent. Agent was very helpful"
We responded:
"Thank you for the 5-star review of Jill Willey’s team - we really appreciate your kind words! "
Daniela Zavala
September 10, 2026
"Excelente servicio"
We responded:
"Hi Daniela, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Berwyn. If you ever need help, we are just a phone call away! - Your State Farm Agent, Jill Willey "
Juan Angel Marin Mota
August 31, 2026
"Una Persona Muy Amable Excelente Servicio y Resuelve todas tus Dudas."
We responded:
"Gracias Juan por la amable resena! Estamos encantados de saber que tuviste una experiencia maravillosa con el equipo de la agente de State Farm Jill Willey aqui en Berwyn."
Michael Villanueva
August 31, 2026
"Very nice, very easy process."
We responded:
"Thanks so much for the fantastic rating, Michael! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Luz marisol Gordillo
August 28, 2026
"Excelente servicio explica muy bien y responde preguntas gracias Grecia por la paciencia"
We responded:
"Luz para nosotros siempre es un gusto ayudar a nuestros clientes, esta es tu casa siempre. gracias por visitarnos hoy! Grecia @ Jill Willey, State Farm"
Miguel Ortega
August 25, 2026
"Grecia, have really good knowledge, awesome costumer service any questions she answers in a clear way, and professional"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
David Ramirez
August 21, 2026
"I like the customer service they always answer any questions I need."
We responded:
"David, thank you so much for the amazing review! Our Berwyn insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jill Willey, your State Farm Agent "
Beatriz Baca
August 20, 2026
"Excelente atención"
We responded:
"Beatriz, thank you for the fantastic review! We’re always here to support you with your insurance needs in Berwyn. "