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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ana Carrera

Ana Carrera

March 24, 2026

5  out of  5
rating by Ana Carrera
"Exelente aseguradora,los mejores precios.gracias grecia."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jill Willey’s Team. "
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Alex Sutton

March 23, 2026

5  out of  5
rating by Alex Sutton
"This is a very professional and friendly office that always answers the phone promptly and provides personalized service. JoAnna is skilled and as a customer I always leave my interactions with her satisfied with all my questions being expertly answered. Jill Willey runs a great office here. Their customer service, explanations, promptness, easiness, friendliness, and responsiveness, all make me glad to leave them a 5-star review."
We responded:
"Thank you so much for the 5-star rating, Alex! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Marciano Quintero

March 23, 2026

5  out of  5
rating by Marciano Quintero
"Thank you Grecia, for answering all my questions today, I'm glad that I speak to you, because you are a wonderful person. Keep up the good work 👏 🙌"
We responded:
"Thank you Marciano, we truly appreciate your wonderful review for Grecia, she is amazing and we hope to take care of all of your insurance needs going forward! Jill Willey, State Farm "
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Maikol Casadiego

March 23, 2026

5  out of  5
rating by Maikol Casadiego
"Exelente atención y ambiente agradable"
We responded:
"Wow, thank you for the 5-star review, Maikol! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Marla Marin

March 20, 2026

5  out of  5
rating by Marla Marin
"I had to go into the office this week to go over some of my policies and normally I don’t like to go to those appointments but Joana made my experience such a breeze that I really didn’t notice the time it took. She was detailed and answered all of my question's. She made me feel like family. Everyone in the office is so nice, welcoming and knowledgeable. Always a pleasure seeing the girls. Also, the best thing is actually seeing your agent’s presence. Thank you Jill for always being there and your team is amazing, especially Joana 😊"
We responded:
"Thank you for taking the time to leave such a great review, Marla. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jaime Gutierrez

March 20, 2026

5  out of  5
rating by Jaime Gutierrez
"Great team ! Joanna is awesome ! Thank you guys !"
We responded:
"Thank you for taking the time to leave such a great review, Jaime. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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luis angel carrillo

March 20, 2026

5  out of  5
rating by luis angel carrillo
"Tenemos muchos años con state farm y solo quiero decir que Joanna a sido una de las agentes más pacientes, muy servicial y siempre atiende de una buena manera. Siempre nos explica todo con tranquilidad y amabilidad. Muchas gracias"
We responded:
"Wow, thank you for the 5-star review, luis! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Brenda Patino

March 16, 2026

5  out of  5
rating by Brenda Patino
"Joanna hernandez, The service is excellent—high-quality, fast, and very professional. In my opinion, it is the best place."
We responded:
"Brenda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jill Willey’s Team—we are always here to help!"
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Juan Ortiz

March 14, 2026

5  out of  5
rating by Juan Ortiz
"Thank you Grecia for making sure I had the best quote in the area. I appreciate your hard work."
We responded:
"Juan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jill Willey’s Team!"
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Wendy Turucz

March 10, 2026

5  out of  5
rating by Wendy Turucz
"I called the office and spoke with Joanna. She took my payment and updated my information very quickly and professionally."
We responded:
"Thank you Wendy for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jill Willey’s Team. "
Profile photo of Magdalena Cornejo magana

Magdalena Cornejo magana

March 9, 2026

5  out of  5
rating by Magdalena Cornejo magana
"Yo las recomiendo al 100% so dos personas muy amables y dan la información muy clara y tratan de ayudar en lo que se pueda!"
We responded:
"Thank you for the fantastic review, Magdalena! We are always here to help with your insurance needs here in Berwyn . "
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Karen Johnson

March 6, 2026

5  out of  5
rating by Karen Johnson
"Joanna Hernandez was amazing and helped me update and add everything I needed over the phone. Wonderful service."
We responded:
"Thank you so much for the 5-star review! Joanna and I truly appreciate your kind words and are always happy to help! Jill Willey, State Farm Agent, Berwyn, IL. "
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brigitte carmona

March 5, 2026

5  out of  5
rating by brigitte carmona
"Awesome customer service, agent Grecia help me with my policy, she help me with my payment and it was easy and fast. I recommend this office for future policies. Thank you agent Grecia"
We responded:
"Brigitte, it is a pleasure to hear what a wonderful experience you had with Grecia at State Farm Agent Jill Willey’s Office! Thank you so much for sharing and trusting us with your insurance needs!"
Profile photo of Adriana Montesinos

Adriana Montesinos

March 5, 2026

5  out of  5
rating by Adriana Montesinos
"Grecia es muy amable y paciente me ayudó mucho"
We responded:
"Thank you for taking the time to leave such a great review, Adriana. We strive for excellence in all things insurance and are grateful for your positive feedback.  Adriana gracias por valorar el trabajo de nuestro equipo, si tienes razon, para nosotros es muy valioso tener paciencia con nuestros clientes. Esperamos seguir ayudandote a ti y toda tu familia."
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MaryBeth Lamb

March 3, 2026

5  out of  5
rating by MaryBeth Lamb
"Joanna was very helpful with answering all my questions. Highly recommend Jill Willey’s State Farm office. They’ve been servicing my needs with auto and home insurance for the last 15 years."
We responded:
"We genuinely appreciate your 5-star review MaryBeth and I absolutely appreciate your business for the last 15 years and hopefully, many more years to come!! It is our goal to provide high-quality insurance services, and we are so grateful for your wonderful feedback! Jill Willey, State Farm Insurance"
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NANCY SULLIVAN

March 3, 2026

5  out of  5
rating by NANCY SULLIVAN
"Joanna was able to assist me."
We responded:
"Thank you for the fantastic review, NANCY! We are always here to help with your insurance needs here in Berwyn! Jill Willey, State Farm Insurance"
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Emilia Olivares

March 3, 2026

5  out of  5
rating by Emilia Olivares
"Excellent customer service, I was assisted by Grecia Calvo, an excellent StateFarm representative who answered all my questions with a very good attitude."
We responded:
"We are grateful for your 5-star review, Emilia! Thank you so much for taking a moment to share your positive rating of State Farm Agent Jill Willey’s Team here in Berwyn."
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GM B

March 2, 2026

5  out of  5
rating by GM B
"Un servicio personalizado , información clara y precisa por parte de Grecia que fue muy amable y muy atenta en todo momento !! 100% recomendable la agencia de Berwyn y su agente Grecia !!!"
We responded:
"Gracias por su calificación de 5 estrella GM! Realmente agradecemos su retroalimentación y tiempo, estamos aqui siempre para servirle con toda nuestra línea de Seguros. Sientase cómodo en llamarnos o visitar nuestra oficina en cualquier momento. Nuestro equipo está licenciado, asi que... lo esperamos!! Thank you so much for the 5-stars, GM! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here at State Farm Agent Jill Willey’s Agency anytime! "
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Diego Carrero

February 28, 2026

5  out of  5
rating by Diego Carrero
"I was about to cancel my insurance, but Grecia from State Farm stepped in and resolved all my issues. She took the time to explain every detail of my coverage, including the small print the other agency didn't mention. I'm glad I decided to stick with them."
We responded:
"Thank you so much for the 5-star rating, Diego! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sammy

February 28, 2026

5  out of  5
rating by Sammy
"I had several questions, and I usually don’t enjoy making phone calls, but this week I spoke with Agent Grecia and she was truly wonderful. If she didn’t have an immediate answer, she made sure to find out and call me back. She was patient, very empathetic, and her accent is absolutely lovely. I 100% recommend her!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jill Willey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Berwyn ."
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Elizabeth Hurtado fitvlogger

February 27, 2026

5  out of  5
rating by Elizabeth Hurtado fitvlogger
"Great insurance company, Grecia agent is very helpful, professional, she well informed me with all my insurance doubts. Thank you."
We responded:
"Thank you for your amazing review of our Agency! We are here to help and so happy that all of your questions were answered! Jill Willey, State Farm Agent"
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Jason Ratliff

February 27, 2026

5  out of  5
rating by Jason Ratliff
"Policy change requested and changed immediately. Great responsiveness and friendly customer service."
We responded:
"Thank you so much for the great review Jason! We are always thrilled to hear about a wonderful experience with my office and my team and I really appreciate you taking the time to let us know! Have a wonderful weekend! Jill Willey, State Farm Agent, Berwyn"
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Lyssa

January 23, 2026

1  out of  5
rating by Lyssa
"Doesn’t respond. Very unprofessional."
We responded:
"I'm sorry that you feel we didn't respond to you in a timely manner, we appreciate your feedback and would like the opportunity to resolve this, can you call me at the office to discuss? I would very much like to make this right. Thank you, Jill Willey, Agent, State Farm."
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oli f

January 14, 2026

5  out of  5
rating by oli f
"Muy buen servicing."
We responded:
"Muchas gracias por la reseña de 5 estrellas! Nos complace encargarnos de sus necesidades de seguros aquí en Jill Willey State Farm."
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Fernando O jr

January 4, 2026

5  out of  5
rating by Fernando O jr
"Went for them to insurance my classic and 2 other vehicles they took there time explaining everything to me and helped me step up the app on my phone and they are friendly. My previous insurance didn't have the perks that state farm has and way cheaper too. Will definitely recommend to friends"
We responded:
"Thank you so much Fernando! We're so happy that you not only understand your insurance better, but are all set on the SF mobile app and you saved a bunch of money too! Referrals are so appreciated and we will take great care of your friends and family. Thanks again, Jill Willey, State Farm "